August 2018

The DISH DOCTOR section of our magazine has proved to be extremely popular.

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– Editor & Executive Publisher.


Q: I was a subscriber of Reliance BIG DTH. However, I am not getting the services now. What happened? How do I contact them?

J Alvarez, Mumbai.

ANS: Unfortunately for you and over a million of other Indian subscribers, BIG DTH has stopped operations a few months back. The Service Licence and operations have been taken over by another company branded as Independent TV DTH. They are the ones now operating this DTH service under a new name. Reliance BIG DTH have exited and are not likely to ever start operations or services again. Even their website has not been updated since March 2018. Don't bother with calling their old Toll-Free numbers, as these have all been disconnected. The DTH Set Top Box can be used for receiving these new signals of Independent TV now. The Ministry of Information & Broadcasting as well as DoT have yet to give this new venture a Licence / NoC and so they continue operations on an ad-hoc basis.

They have also been in a dispute with Antrix Corporation, who is leasing them the transponders on a month-to-month basis, recently extended for 3-month periods.

Only after the MIB and the DoT provide the NoC, can they actually sign long term agreements for transponder capacity for their DTH services. Until then Independent TV will continue to operate its DTH service renewed on a quarterly basis.

It may be a good idea to stay with and take a connection from your local Cable TV Operator. That way, you are always assured of being addressed by a person, who comes to your home to provide personised service for any complaints which will be rectified face-to-face!


Q: So how many UHD channels can I get in India. Is it Ok to put these on my cable network?

A Mahalingam, Erode

ANS: To the best of our knowledge, as at time of going into print, there were only 2 UHD channels available for adding to your cable network. These are as follows:

 Fashion One 4K on Measat @ 91.5 degrees East with downlink of 4120 H

 FTV UHD on Apstar 7 @76 deg East with downlink of 3740 V

Can you add them to the channel offerings on your cable network?

No, since neither of these have a downlink license for operations in India. But that should not stop you from receiving these for your own personal use. You will ofcourse require a 4K UHDTV satellite receiver to receive these transmissions.

Also keep in mind that STBs on your Cable Network will typically deliver on Standard Definition (SD) or High Definition (HD) TV. It is most unlikely that they will deliver 4K Ultra High Definition TV.

Dish Doctor
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