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INTRODUCTION
The issue of introduction
of an addressability system has been engaging
the attention of the Government for some time,
keeping in view the problems being highlighted
by sections of the broadcasting industry, including
Cable operators, MSO's and Content Providers.
A large number of complaints had also been received
from subscribers, protesting unwarranted and frequent
increase in subscription rates by Cable operators.
With almost 38 million cable and satellite households
in the country and with a household paying on
an average Rs 125 per month, as subscription charges,
the revenue generated in the sector is close to
Rs 5,700 crores. Of this, there have been reports
of substantial under reporting by different sections
depriving the different players of the industry
of their entitled revenue/collection and reportage
of transparent viewership figures and the Government
of tax.
To deliberate and
decide upon various issues on this topic, it was
decided to set up a Task Force, under Joint Secretary
(Broadcasting) in the Ministry of Information
and Broadcasting, with representations from the
cross section of the industry. The objective,
inter-alia, was to deliberate in the need for
introducing a Conditional Access System for viewing
channels through the cable network and to determine
the modalities for doing so.
CONSTITUTION
OF TASK FORCE AND TERMS OF REFERENCE
The Task Force was constituted by an order dated
25th September, 2001 and it consists of representatives
from Indian Broadcasting Federation, MSOs Content
Creators, Cable Operators, Broadcasters, Infrastructure
Providers, nominee from the Ministry of Consumer
Affairs, representative of Consumer activists
and technical experts. The order constituting
the committee, with its Terms of Reference, is
annexed.
The Committee was
empowered to invite experts and to broad base
the representation on the Task Force, technical
experts were co-opted from the industry. Other
participants who desired to contribute were also
invited to attend. The primary issue of concern
for the Committee was to establish the need for
introducing Conditional Access System in order
to provide a choice to the consumer and to examine
the feasibility of doing so, to protect the interests
of the consumer from additional costs on replacement
of the TV receiver or on purchase of the Conditional
Access System, and to debate technology issues
relating to standardization and performance.
MEETINGS
The Task Force held three meetings, one each in
the month of October, November and December 2001.
At each meeting specific issues were identified
for discussion and deliberation and decisions
were taken there on, at the same meeting. Since
the technology issues were more complex and required
extensive consultations, a Subcommittee was constituted
under Director (BD), I&B with representations
from the industry, equipment manufacturers and
technical experts to go into those aspects. This
Subcommittee held separate meetings and their
recommendations were considered by the Task Force
in its last meeting held on 26th December, 2001.
At each stage the members were encouraged to send
further comments/ observations in writing for
the consideration of the Task Force.
After each meeting
of the Task Force, the minutes were circulated
to the members by post as well as over Internet.
Members of the Task Force as well as other representatives
of the industry have provided inputs, which were
also considered by the Task Force. This included
comments, which were received from National Cable
and Telecomm-unications Associations, Cable Operators
etc.
SUMMARY OF DISCUSSIONS
It was acknowledged that Cable Television in India
was a technology, which had entered in an unbridled
manner and had become a reality totally through
private investment. A connectivity of over 35
million homes had been achieved in this syndrome.
The MSOs were later entrants. Cable and Satellite
Television had gradually become an irresistible
force in the process of transformation of communication
technology and the perceived potential of Cable
TV, DTH, DTT etc. was immense. The Cable Operators
observed that since demand of content was driving
ad revenue and viewership, the Broadcasters and
the Content Creators were whimsically levying
exorbitant charges for programmes, channels and
for bouquets.Arbitrary
increases in subscription rates were creating
a problem because Cable Operators were left with
no option but to pass on this burden frequently
to the subscribers.
The Group discussed
the problems and alternatives available and was
of the view that the consumer needed to exercise
a choice of watching what he chose, and that the
viewer should be made aware of what it would cost
to view 'Pay' Channels. Addressability is a technique,
where signals are sent in an encoded from and
an equipment, placed at the subscriber's end,
decodes the signals, in accordance with the choice
exercised by the consumer and authorized by the
Service Provider, specifically on the subscriber's
request. The Task Force considered it desirable
that the Conditional Access System should be introduced
to provide the consumer choice of viewing and
an option to pay for what he chose to watch. The
consumer should also not be expected to pay unreasonably
for the 'Free to Air' channels and must be able
to receive the 'Free to Air' channels without
any Set Top Box or any need to change the existing
receiver
The Task Force
acknowledged the existence of the value chain
starting from the Content Maker, to the Content
Provider ( Broadcaster) to the main Content Distributor,
to the last mile Content Distributor (Cable Operator)
and finally the consumer household. In the existing
arrangement the consumer was paying for all the
channels, irrespective of what he actually watched
or desired to watch. There was now need to make
the system transparent in respect of the Pay Channels
/Pay programmes, which can be watched by selective
subscribers. The subscribership of all 'Pay '
channels should be fully determinable.
This transparency
would allow entitled revenue to accrue to the
different links in the chain, permit the consumer
to have programming of his choice and watch channels
according to their affordability, hopefully at
a lower cost, and provide realistic and authentic
viewership data. The Task Force was unanimous
that the Conditional Access System is necessary
to bring transparency at different levels, but
that it should not add to the financial burden
of the consumer. It was decided that the Government
should mandate it by law.
The Set Top Box,
allowing addressability, should be required only
for 'Pay' channels; for subscribers who opt to
view only 'Free -to-Air' channels, there would
be no requirement of a Set Top Box. The Set Top
Box shall be supported by the MSOs/ Cable Operators
through installation of necessary infrastructure
like Subscriber Management System etc. It was
considered desirable that the Government must
be empowered to enter and inspect the premises
and operations of the MSOs and Cable Operators
to ensure enforcement of the requirements of the
Set Top Box, of transparent recording of viewership
figures, display of channel rates etc. .
The Task Force
saw a presentation on the system introduced by
M/s. Ortel Communications, in Bhubaneshwar, on
experimental basis. It is using 'Dalvi', a low
cost conditional access scrambling system, which
combines security and multi-tiered addressability.
It encrypts analogue signals and the system is
compatible with any video transmission system.
The system has the potential to address 80,000
customers with a subscriber Management System.
A total of 4 channels -mix of 'Free - to - Air'
and 'Pay'- are presently being routed through
the Set Top Box. The cost of the Set Top Box is
approximately Rs 3,500/- The system is one way
and not interactive. It was informed that the
start up costs, for investment in equipment at
Head-end Level, was approximately Rs 50,000/-
for each channel. The financial implications of
introducing the Set Top Box and addressability
system, at each level, were discussed against
this background. The need to keep the present
system intact, at least for those viewers who
prefer to watch only 'Free to -Air' channels,
was favoured.
The Task Force
felt that the Set Top Box should be mandated only
for " Premium Tier"; 'Free- to- Air'
channels being taken in a "Basic Tier",
receivable by all viewers at a standard subscription
rate. The Task Force debated other issues emerging
out of the presentation and felt that the price
of channels / content for the Cable Operators
should be fixed in a transparent manner, by Content
Providers and Channel owners, for all operators.
The Task Force
was unanimous in its view that there was need
for an enabling provision in the legislation for
Government to prescribe certain basic minimum
standards for the equipment and its performance.
In order to consider all issues relating to prescriptions
of Standards and Performance Parameters, for the
Set Top Box /Conditional Access System, a Sub-Committee
made recommendations on the standards and the
specifications for Digital Cable TV and Analogue
Cable TV, as well as for Digital/ Analogue Set
Top Boxes.
It also recommended
that the Cable Operator/ Equipment Provider should
declare, in a transparent manner, the capability
of the Set Top Box and its inter-operability with
other networks. It also recommended that unauthorized
viewing/ redistribution of the signal should be
made a cognizable offence. The packaging of services,
including Value Added Services, should be left
to the Operators who should be free to choose
the middleware/ software/ hardware provided that
it conformed to basic minimum performance standards.
It further recommended that the subscriber management
system should provide transparent information
to all the players.
The Task Force
was of a strong view that there was urgent need
to educate the subscribers, by all the stake holders,
on the operation of Cable Television and the cost
of various services, including the operation and
cost of Set Top Boxes. The Task Force accepted
the recommendation of the Sub-Committee, for an
enabling provision in the Act to prescribe basic
minimum technical standards and performance parameters,
through the Bureau of India Standards (BIS). The
manufacturers of the equipment must provide full
information on the capability of the hardware.
It was also considered
desirable that BIS may invite comments from the
industry and examine internationally acceptable
standards before prescribing standards for India.
The Task Force was of the view that eventually
the Set Top Box would permit migration, by the
subscriber, across various delivery media-Satellite,
Cable and Terrestrial. The user will thus have
the capability to migrate to various delivery
media, simply by changing the "Network Interface
Module".
The members of
the Task Force debated the need for a Conditional
Access System base on DVB simulcrypt technology
or any other currently acceptable technology but
eventually felt it appropriate to leave the issue
of technological specifications to the Bureau
of Indian Standards, who would ensure that the
technology is not proprietary in nature. In order
to ensure transparency in the interface between
MSOs and the Cable operators, it was decided that
the Government be empowered to obtain monthly
reports from the MSOs, Broadcasters and Cable
operators in the manner prescribed.
The Task Force
also debated the issue of "must carry"
provision for the content of the Public Service
Broadcaster and the pricing of the "Basic
Tier" of service and the Set Top Box. The
Group felt that the consumer should not be burdened
with the cost of changing his television sets
on purchasing a Set Top Box, if he wanted to view
only Free to Air channels. The Subscriber should
exercise choice of viewing the 'Pay' channels
through a Set Top Box. However there was no need
to prescribe the cost price of either the Set
Top Box. However there was no need to prescribe
the cost price of either the Set Top Box or the
'Pay' channels.
It was however,
considered desirable that the pricing of various
channel bouquets, by the Broadcasters, MSOs should
be done in a transparent manner. The Group was
unanimous that the Government should fix the price
of the 'Basic Tier' and therefore legislation
should enable the determination of the 'Basic
Tier' price, from time to time by the Government.
The Pricing/subsidy of the Set Top Boxes, by any
player should be left to market forces, as long
as the consumer was made fully aware of the availability
and capability of the equipment. The equipment
suppliers were confident that with larger volume,
market forces would drive down the price of Set
Top Boxes. The Group also felt that the Broadcasters,
MSOs and Cable Operators should be allowed the
freedom to work out their individual business
plans to subsidise the Set Top Boxes, in accordance
with their own marketing strategy.
The Group acknowledged
the fact that with progressive introduction of
Digital Video Broadcasting technology, its combination
with interactive return path, between the user
and the Service operator, will pave the way for
other Services, for which the Subscriber should
be prepared to pay on the basis of charges fixed.
RECOMMENDATIONS
- The Conditional
Access System and the supportive Subscriber
Management System should be mandated under the
Cable Television Networks (Regulation) Act,
1995.
- The Set Top
Box shall be required only for "Pay"
Channels and the "Free To Air" channels
shall be receivable by the subscribers in the
current mode, without Set Top Box. The encrypted
channel should be defined as "Subscription
based Channel".
- The Technical
parameters of the Set Top Box shall conform
to the Indian standards, to be prescribed by
the Bureau of Indian Standards, in accordance
with the provisions of the Bureau of Indian
Standards Act, 1986. While doing so, the Bureau
of Indian Standards may take into account the
internationally acceptable standards and obtain
recommendations from technologists and manufacturers
of equipment.
- It shall be
mandatory for the Equipment Provider/ Manufacturer
to declare, in a transparent manner, the capability
of the Set Top Box and its interoperability
on other networks.
- In order to
ensure transparency in the operations between
MSOs, Cable Operators etc., the Government must
be empowered to obtain detailed information,
on regular basis, from each level of operation.
This may include information on total subscriber
base, on individual programmers, viewership
of independence channels, subscription rates,
charges fixed by the Broadcasters, Content Creators
for each channel etc. Each subscriber shall
be keep informed in a transparent manner of
the subscription rates for each individual 'Pay'
channel.
- Unauthorised
viewing/ distribution/ redistribution of the
broadcast signal should be made a cognizable
offence.
- The Government
should regulate the price of 'Basic Tier' of
the 'Free-to-Air' channels. The Government should
also be enabled to revise the cost of the 'Basic
Tier', from time to time. The Government will
also make a special provision for the channels
of the Public Services Broadcaster. No government
intervention was considered necessary with regard
to the cost of the Set Top Box or the rates
of the individual 'Pay' channel.
- There should
be no requirement for change of the receiving
set, irrespective of whether the consumer chooses
to watch 'Free-to-Air' channels and/ or 'Pay'
channels.
- There was an
immediate need to educate the consumer on the
operation of cable television, on the cost of
content creation and its distribution upto the
households. The Broadcasters, Content Creators
and MSOs should not enhance the charges of the
'Pay ' channels arbitrarily, it should be done
in a transparent manner.
- The packaging
of services, includes Value Added Services,
as well as the pricing of the paid bouquets
would be left to market forces. However, consumer
interest needed to be protected by providing
efficient and responsive service and through
a transparent and accurate billing and collection
system. This will also ensure that the revenue
accruable to the Government is determined in
a fair manner.
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